JIRA Admin

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the United States. Sponsorship not available. Our client is seeking a JIRA Admin in Orlando, FL Role Description • Govern and configure JIRA projects, workflows, and custom fields to support project requirements • Provide user support and training for JIRA users, including troubleshooting issues and capturing and updating user guides • Collaborate with project managers and teams to gather requirements and enhance JIRA functionality • Develop and maintain documentation for JIRA processes, workflows, and user guides. • Monitor JIRA usage and generate reports to provide insights into project progress,team performance, and usage governance • Stay up to date with JIRA updates and new features to continually improve the platform • Own Jira administration, configuration, and ongoing governance for YMP • Develop and maintain executive delivery dashboards and reporting • Deliver AI-leveraged reporting insights on delivery health, risks, and dependencies • Support planning,tracking, and coordination ofthe MyJira cloud migration • Coach teams on standard ways of working and Jira consistency • Improve delivery transparency, predictability, and data quality across the program Skills & Requirements • Proven experience as a JIRA Administrator and extensive usage as a Project Manager using JIRA or similar role • Able to compose JQL queries to pull data from multiple JIRA projects • Strong understanding of Agile methodologies and project management principles • Proficient in JIRA software, including configuration and administration on Server and Cloud versions • Proficient in Confluence software, including site and page administration, user group access control • Excellent problemsolving skills and attention to detail • Strong communication and interpersonal skills • Experience with JIRA plugins and integrations • Advanced Jira administration, configuration, and governance • Advanced level experience building and maintaining executive level dashboards and delivery reporting • AI Agentics development • AI Tools (Cursor, Amazon Q, Claude) • Ability to translate delivery data into decision-ready insights • Experience supporting complex technical initiatives, including cloud migrations • Capability to develop and leverage AI enabled analytics, reporting and insights • Strong collaboration, coaching, and cross-team coordination skills Benefits/Other Compensation This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit). Why Hays? You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it. Nervous about an upcoming interview? Unsure how to write a new resume? Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting. Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us. In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570. Drug testing may be required; please contact a recruiter for more information. #LI-DNI #1183535 - Olivia Dyroff